@AlexVoss @allenholub terrible terms I have used or seen in teams in the past decade or so: User-managers (managers of users), user ecosystem (ie that person is in the user ecosystem), internal/external user, humans (worse imo), decision-maker, emotionally connected. So: We seem to avoid “actor” as it’s from the old-school business analysis world, but actor I like. Previous chats have suggested role which I think could work to eg “you have a role to play”.