@manchicken @carnage4life When AI inference becomes cheaper than minimum wage, the economic incentive to automate isn't a future concern, it's now. Drive-thru workers, call center agents, and similar roles are the most immediately exposed. And it will irritate the fuck out of everyone involved. Because humans always prefer to talk to a human. And if it were properly set up, we could have the call route to the same support person, all the time. Yes it would cost more. You'd have repeat customers and a reputation with your users.