2026-11-04 18:07 UTC
Replies (17)
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@palordrolap@fedia.io 2026-11-04 18:30
This is the "I want to be back at my own desk in two minutes / this shouldn't take long" posture. Things are serious if the tech has to sit, and if you're the tech and you sit right away, you'd better explain if you're not expecting it to be serious, because users often pick up on the connection even if they don't consciously realise it.
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@stoy@lemmy.zip 2026-11-04 18:31
As an IT guy I am able to sit from time to time when helping users, on the floor, under the table, pulling cables.
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@dog@reddthat.com 2026-11-04 18:45
Next time I’m in this situation I’m telling the person I’m helping to get their ass off the chair. If I’m helping you the least you can do is let me sit down!
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@CompactFlax@discuss.tchncs.de 2026-11-04 18:56
I have to touch their mangy keyboard and mouse. I don’t want to use that chair unless I have to!
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@Eat_Your_Paisley@lemmy.world 2026-11-04 19:00
Bro, if its required that I have you fix my computer especially if its because of you department you can stand
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@queeradjacent@sh.itjust.works 2026-11-04 19:00
Wrong.
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@db2@lemmy.world 2026-11-04 19:02
Shouldn’t one hand be holding out the vaseline?
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@Rocketpoweredgorilla@lemmy.ca 2026-11-04 19:02
I have a bad back so I can handle this for about 4 minutes tops before I have to pull up a chair.
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@akunohana@piefed.blahaj.zone 2026-11-04 19:07
Yeah cuz like you really don’t wanna be there, but to wanna be kind and also flex your skills. It’s… Complicated.
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@sp3ctr4l@lemmy.dbzer0.com 2026-11-04 19:08
How did you get so strong? For every idiot with an IT problem that could be solved by possessing object permanence and the ability to read at above a 6th grade level, I do one push up. … Jesus Christ…
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@Ninja876@lemmy.world 2026-11-04 19:34
Also your glasses have a safety chain, mine is paracord…
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@PM_ME_YOUR_ZOD_RUNES@sh.itjust.works 2026-11-04 21:47
Man, I don’t miss that. Now with wfh, I can more easily avoid this shit. Oh, you don’t know how to download and save a Teams meeting recording and want me to take 30 minutes to walk you through it over the phone? Take these instructions with screenshots for each step instead and leave me alone lol. Sometimes that doesn’t work because the person I’m dealing with is just that clueless and can’t follow basic instructions. So I do end up having to speak with them. But I make sure to have a meeting coming up before I call them.
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@northertech@fedia.io 2026-11-04 22:02
This will endlessly fuck your back up. Use a chair or at least squat. My old boss has a permanent bend after doing that for 25 years.
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@HexesofVexes@lemmy.world 2026-11-05 02:08
“Fine but you owe me a tea”
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@Aceticon@lemmy.dbzer0.com 2026-11-05 09:33
That position is the product of one’s “let’s do this quickly” whishful thinking. With experience you start figuring out when something isn’t going to be quick at which point you get a chair. With even more experience you start training other people to solve their own problems before they come to you with stupid shit they could have solved themselves, as well as designing your own shit that’s meant to be used by others to avoid things like “magical sequences” (you have to call X, then Y, before you can do Z), properly handly common mistakes with good error messages that in some cases even tell people how to solve it and other such features to make it less likely for there to be usage errors and handle them elegantly when they happen in order to reduce the support load on you.
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@alstocras@lemmy.dbzer0.com 2026-11-05 10:02
i do this whenever i think “haha this should only take a few seconds” and then i my back hurts because it took way longer than a few seconds
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@FuyuhikoDate@feddit.org 2026-11-11 15:12
And if the person sits down, you know its a serious issue…