@zzt@mas.to Just parsing that last bit in the think-aloud protocol. So an employee, presumably a professional, cited, for the sake of professionalism, the limitations of a system or approach which he was then being accused of not using in a sufficiently professional way, regardless of whether the way in which said system or approach was constituted, had the side-effect of undermining everyone's professionalism. OK. I see the joined up thinking behind that. NOT! As I've said elsewhere: Who would have thought that proton decay could happen in 3 months, and not 2.4×10^34 years?