RE: https://mastodon.social/@impactology/117098886177206435 What burden is the human carrying, what ability can the computer contribute & what interface makes that contribution intelligible & controllable? - Look for effort people are carrying because software has not yet taken responsibility for the right part of the work. - Identify what computation can contribute and find the real technology capable of providing it - Design the interface through which a person can understand and control that contribution and test whether the burden actually moved