2026-08-27 13:22 UTC
@Catvalente@wandering.shop It's insidious. The problem is incentives; they're trying to maximize numbers. One would think that the easiest way to do that would be to make a kind and welcoming place.
... Unfortunately, way, way too much evidence has shown that what really works to goose the numbers is getting people just angry enough to get into fights thinking they can change someone's mind. If you make a welcoming place, people scroll, look at cat photos, and leave. if you make a place for people to get angry, they'll back-and-forth with a stranger all damn day. We can do things about this, but if the only things we care about are money (and by proxy the engagement numbers that get us money), the saddle-point that makes the numbers biggest is "Angry shouting rooms."
It's one of the things I appreciate about Mastodon---the controls and some key core infrastructure decisions (and the fact that nearly nobody is trying to get rich off of the infrastructure) really just disincentivize angry shouting rooms. I don't know if that will stay true if Masto gets really large, but it's true right now.
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